Typeform
ConfigCreate Typeform Surveys
Build surveys and forms in Typeform for customer feedback, lead qualification, and research with branching logic.
Instructions
Create Typeform Surveys
Step-by-step
- Sign up at typeform.com and create a new form.
- Choose a template or start from scratch. Typeform's one-question-at-a-time format improves completion rates.
- Add questions: use the right question types — Multiple Choice for quick answers, Short Text for names, Email for email capture, Rating for NPS, and Opinion Scale for satisfaction.
- Add Logic Jumps: branch the survey based on answers. If someone rates satisfaction below 3, ask 'What could we improve?' If above 3, ask 'What do you love most?'.
- Keep the survey short: 5-10 questions for feedback surveys, 3-5 for qualification forms. Each additional question reduces completion rate.
- Design the form: customize colors, fonts, and imagery to match your brand.
- Set up a thank-you screen with a CTA: link to your product, a resource, or a booking page.
- Configure notifications: set up email notifications for new responses and connect to your tools via webhooks.
- Embed the Typeform on your website or share via direct link in emails.
- Analyze responses: review results in Typeform's analytics dashboard. Export data for deeper analysis or sync to your CRM via n8n.