Set Up Gong Call Recording

Step-by-step

1. Sign up for Gong and connect your calendar (Google Calendar or Outlook) so Gong can detect scheduled meetings.
2. Connect your video conferencing tool: Gong integrates with Zoom, Google Meet, and Microsoft Teams for automatic recording.
3. Set recording rules: choose to auto-record all external calls, only calls with prospects, or require manual opt-in.
4. Configure consent: set up Gong's consent message — inform participants that the call is being recorded. Customize the message for your region.
5. Add team members: invite your sales team and assign roles (admin, user, listener).
6. Set up call libraries: organize recordings by team, deal stage, or topic for easy access.
7. Make your first recording: join a scheduled call and verify Gong records, transcribes, and analyzes it.
8. Review the recording: Gong provides a transcript, speaker timeline, talk-to-listen ratio, and key topics discussed.
9. Use Gong's AI insights: look at questions asked, next steps mentioned, competitor mentions, and pricing discussions.
10. Share clips with your team: highlight key moments and share them for coaching or deal review.