Demo Follow-Up Sequence
Structured multi-touch follow-up after demos delivering recap, resources, answers to questions, and clear next steps to maintain momentum and accelerate deals.
npx gtm-skills add sales/connected/demo-follow-up-sequenceOutcome
Demo follow-up completed on ≥8 opportunities in 2 weeks
Leading Indicators
- Follow-up completion rate
- Response rate
- Next step scheduling rate
- Content engagement
Instructions
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After first 8-10 demos, immediately send demo recap email (within 2 hours) summarizing: key points discussed, how product addresses their needs, answers to questions raised, suggested next steps.
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Include relevant resources in recap: link to recording, relevant case study, feature documentation, ROI calculator, pricing overview.
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Schedule Day 1 follow-up: send personalized email checking in, asking if additional questions arose, offering to connect with specific team members (technical, customer success).
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Execute Day 3 follow-up: share additional valuable content based on demo discussion (integration guide, security docs, customer story); propose specific next step (technical demo, POC, proposal discussion).
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Implement Day 7 follow-up: if no response, send value-add touch (relevant blog post, industry report, competitor comparison); ask if timeline has changed.
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Track PostHog events: demo_recap_sent, resource_clicked, follow_up_sent, response_received, next_step_scheduled.
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Log all follow-up activities in Attio; note which follow-ups generate responses and which content drives engagement.
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Set pass threshold: Complete demo follow-up sequences on ≥8 opportunities in 2 weeks with ≥50% scheduling next step.
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Measure effectiveness: track response rates by follow-up touch, time to next step, demo-to-proposal conversion rate.
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Document which follow-up approaches and content drive highest engagement; proceed to Baseline if threshold met.
Recommendations
Time
6 hours over 2 weeks
Play-specific cost
Free