Product
Referrals

Customer Story Pipeline

Identify and recruit case study participants from happy customers to generate marketing content.

CaptureProductEmailDirect
$npx gtm-skills add product/referrals/case-study-recruitment

Outcome

≥3 case studies

Leading Indicators

  • Recruitment rate
  • Case study completion
  • Content quality

Instructions

  1. Define success metric and pass threshold (≥3 case studies).

  2. In PostHog, create events for key actions; ensure app tracks all interactions.

  3. Instrument critical path with clear PostHog event names.

  4. Build minimum viable version with simple UI.

  5. Launch to 10-20 users via PostHog feature flag.

  6. Track progression in PostHog; create funnels for drop-off analysis.

  7. After 7 days, compute metrics vs. threshold.

  8. Review PostHog data for patterns and friction.

  9. If passed, document and proceed to Baseline; if not, iterate.

  10. Record observations for optimization.

Recommendations

Time

5 hours over 1 week

Play-specific cost

Free

Tools

PostHogProduct Analytics